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HOUSE RULES

We strive to make Heather Hill Cabins a great place for your family to vacation and that you will return for another great trip.   In order to ensure we can provide a quality and relaxing vacation, we ask that you treat our property with respect and follow the rules.   Below are a few of the rules.   A more comprehensive listing is in your rental agreement. 

 

  • Cancellations at least 30 days before the start of the stay will receive a 100% refund of the initial deposit.  Cancellations at least 14 days  before the start of the stay will receive a 50% refund of the total rental amount.  Less than 14 days is non-refundable.  All cancellations are assessed a $35 administrative fee.   Early departure does not warrant any refund of rent or deposit. 

  • Check in time is at 4 pm.  Check out time is at 11 am.  Please do not arrive prior to check in time without prior permission from the owner.  Check in/out times are established to allow the housekeeper ample time to prepare the cabins for the next guests.  

  • Heather Hill has a strict non-smoking policy for all cabins. 

  • Pets are allowed in three of our cabins, the Original, Hilltopper, and Majestic, for an additional fee.  The Retreat has a no pet policy. Violation of this policy will result in complete forfeiture of security deposit and remaining rental in the case of eviction.

  • Please leave the cabins and the property in the same condition as you found it.  We strive to provide a wonderful experience for our guests and your assistance is greatly appreciated.  The security deposit will be returned after the cabin has been cleaned and inspected.  

  •  A check in document will be provided upon booking.  Please read carefully as this will provide information regarding your departure.   

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    Additional Information:

  •  Newton County is a DRY County where no adult beverages are sold.  Please plan to purchase your beverages before entering Newton County.

  • There is a full service grocery store in Jasper where all food items can be purchased.  For expanded options, please visit Harrison, AR.

  • There are no laundry facilities at the cabins.  Please pack accordingly.  

  • Bring your own beach towels, charcoal, lighter fluid, personal toiletries , soap, shampoo, insect repellant, folding chairs.   Heather Hill provides 2 paper towel rolls and 2 rolls of toilet paper per bathroom.  Many enjoy outside games at the cabins.  We do have a volleyball net for our guests at the Retreat cabin.  Please bring any outdoor games such as washers, horseshoes, etc.  

  • We do not provide firewood.   You are welcome to pick up brush around the property, however DO NOT cut down trees.  

  • When grilling, please clean the grill and put ashes in the metal trashcans provided.  DO NOT dump ashes in the woods.  

 

 

   WHAT TO BRING

   Our cabins come with bed linens (sheets/blankets), bath towels, several rolls of toilet paper per bathroom, 2 rolls of paper towels, and all the            kitchen necessities you might need.  Each cabin has a drip coffee maker/coffee filters, toaster, pots/pans, silverware, dishes, etc.   Please note        the cabins do not have a washer or dryer, so please pack accordingly.

 

   We suggest you bring the following:

  • Charcoal and lighter *

  • Beach towels for the river

  • Coffee*

  • Spices*

  • Additional toilet paper and paper towels, depending on the length of your stay

          *On occasion,  these items will be at the cabins, but it is not guaranteed.

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